Demo with sample data; changes are not saved. Want it for real? Write to us.
Valtela Riverside Coffee Co.

Alerts

Suspicious review activityOct 29, 2026 9:21 AM

One star with no text. The evidence is in the Watch tab.

 New message from a guestOct 29, 2026 9:05 AM

The customer just wrote to you: “Came in for a quick coffee and waited almost half an hour.” Contact: jane.k@example.com

 Suspicious review activityOct 29, 2026 8:04 AM

A short generic negative review. The evidence is in the Watch tab.

 Suspicious review activityOct 29, 2026 6:47 AM

A cluster of negative reviews. The evidence is in the Watch tab.

 New negative reviewOct 29, 2026 5:30 AM

ucet.novy.581 left 1 star. The review has no text. Reply as soon as you can; the template is next to the review.

 New negative reviewOct 29, 2026 4:13 AM

j.h.2026 left 1 star. “Would not recommend.” Reply as soon as you can; the template is next to the review.

 New negative reviewOct 29, 2026 2:56 AM

pepa.k.99 left 1 star. “Terrible service, never again.” Reply as soon as you can; the template is next to the review.

 New negative reviewOct 29, 2026 1:39 AM

novy.ucet.2026 left 1 star. The review has no text. Reply as soon as you can; the template is next to the review.

 New negative reviewOct 29, 2026 12:22 AM

uzivatel4821 left 1 star. “Scam.” Reply as soon as you can; the template is next to the review.

 New message from a guestOct 28, 2026 4:14 AM

The customer just wrote to you: “We had to recheck the bill, there was an extra coffee on it.” Contact: +1 512 555 0188

 Your listing is back to normalOct 27, 2026 7:38 PM

Your Google listing is back to normal and customers can find you.

Before that we could not find your business in the listing, for 2 days.

 New message from a guestOct 27, 2026 2:56 PM

The customer just wrote to you: “The door says open until six but you were already closing at five.”

 Your business vanished from GoogleOct 25, 2026 4:38 PM

We could not find your business in Google's public listing today.

Customers will not find you on Google or in Maps. The listing does not say why.

Check your Google Business Profile as soon as you can.

The evidence Google will ask you for is ready.

 The opening hours on your listing changedOct 24, 2026 7:38 PM

The opening hours on your listing changed.

Was: Monday: 7:30 AM – 6:00 PM

Tuesday: 7:30 AM – 6:00 PM

Wednesday: 7:30 AM – 6:00 PM

Thursday: 7:30 AM – 6:00 PM

Friday: 7:30 AM – 6:00 PM

Saturday: 9:00 AM – 3:00 PM

Sunday: Closed

Now is: Monday: 8:00 AM – 6:00 PM

Tuesday: 8:00 AM – 6:00 PM

Wednesday: 8:00 AM – 6:00 PM

Thursday: 8:00 AM – 6:00 PM

Friday: 8:00 AM – 6:00 PM

Saturday: 9:00 AM – 3:00 PM

Sunday: Closed

If you did not change it, open your Google listing and correct it.

 New message from a guestOct 24, 2026 4:52 AM

The customer just wrote to you: “We waited almost twenty minutes for two coffees today and nobody apologized. Usually I'm happy here, but this bothered m…” Contact: +1 512 555 0111

 New message from a guestOct 23, 2026 7:04 AM

The customer just wrote to you: “No soap or paper towels in the restroom.”

 New message from a guestOct 23, 2026 4:50 AM

The customer just wrote to you: “The Saturday morning line took twenty minutes, which is a lot for three people behind the counter.”

 New message from a guestOct 22, 2026 7:33 AM

The customer just wrote to you: “No wheelchair access at all, we ended up going elsewhere.”

 New message from a guestOct 22, 2026 5:27 AM

The customer just wrote to you: “Our order took so long we had to leave without the pastry.”

 New message from a guestOct 20, 2026 10:59 AM

The customer just wrote to you: “The table was dirty and we had to ask for it to be wiped.” Contact: +1 512 555 0133
12 new

Overview

We watch your listing Riverside Coffee Co. on Google. matches

You have 8 unresolved messages from guests.

A guest is waiting for an answer.

Your Google listing

4.3★rating on Google-0.2 ★ over 30 days
348reviews in total+21 over 30 days
+252reviews since the card went in

Rating

30d12mall
4,7 ★4,4 ★4,1 ★1. 10.10. 10.19. 10.29. 10.

Review count

30d12mall
3483383281. 10.10. 10.19. 10.29. 10.

Cards

578card taps-4 % against the previous 30 days
227went on to Google-6 % against the previous 30 days

Taps over time

30d12mall
402001. 10.10. 10.20. 10.30. 10.
Counter by the register 221 taps · 99 to Google (44 %)
Table by the window 121 taps · 42 to Google (34 %)
Patio 88 taps · 39 to Google (44 %)
Card by the exit 58 taps · 17 to Google (29 %)
Hallway to the restrooms 44 taps · 15 to Google (34 %)
To-go counter 46 taps · 15 to Google (32 %)

Reports

Your year in numbers 28. 11. 2025 až 30. 10. 2026
October 2025 Nov 1, 2025
November 2025 Dec 1, 2025
December 2025 Jan 1, 2026
January 2026 Feb 1, 2026
February 2026 Mar 1, 2026
March 2026 Apr 1, 2026
April 2026 May 1, 2026
May 2026 Jun 1, 2026
June 2026 Jul 1, 2026
July 2026 Aug 1, 2026
August 2026 Sep 1, 2026
September 2026 Oct 1, 2026