You sign in exactly where a coffee shop owner would, and nobody calls you afterward.
Most companies show you screenshots. We hand you the keys.
The demo is a live account, not pictures of one. It opens with one click, nothing to fill in, no signup, and nobody calls you afterward. You sign in exactly where a coffee shop owner would, and see exactly what they'd see, not a version cleaned up for website visitors.
And so there's no confusion, this is a made-up business. Blue Fern Coffee exists only in this demo, in Asheville, North Carolina, with invented guests and invented reviews. It is nobody's real data and never will be.
The account has real history behind it, close to two years of it, so you see what a freshly created account only shows much later.
Over the last three months, dozens of guest messages arrived through the card, on the counter and at the table: a long wait, cold coffee, a dirty table. The report sorts each one into one of eleven recognized themes, waiting and service and cleanliness among them, and some stay open because they only arrived yesterday.
The rating and the review count both climb slowly, the way they would in reality, and every review, regardless of star count, has a suggested reply already drafted. The review count dropped three times over that period, most recently three weeks ago, and each time the alert named both possible explanations, Google removed the review or the author did, without picking one.
Seven alerts over that time concerned listing details: category, phone, website, address, name, and hours twice, most recently five days ago. The listing itself also briefly vanished twice: once marked temporarily closed for four days, more than a year back, and once nearly gone entirely for two days, most recently four days ago.
Both left behind a document showing what the listing looked like the last day it was fine, and it can be reopened any time. Every account gets that document, not only the higher tier.
"The proof form needs to be submitted within 60 minutes of opening it."
Google Business Profile Help, read September 14, 2026
So when that sixty-minute appeal clock starts, the document already exists and is waiting, rather than being assembled after the clock is already running. Without it, an owner would only start gathering proof once the countdown had already begun.
Reviews had two waves over that history where several one-star reviews with no text arrived on the same day, one almost a year back and another under a month ago. The system named both a Cluster of negative reviews, and stored a dated record for each: the numbers behind the finding and the reviews that made it up, frozen exactly as they looked that day. This one is the higher tier only, deliberately: every account gets the outage document above, only the pricier plan gets the reviews finding.
The last dozen monthly reports, exactly as they arrived by email, sit in the account and can be reopened any time, not a version rebuilt for this page. The yearly summary adds to those: how many days the listing was watched, how many reviews and guest messages arrived, and how many alerts were sent over that period.
You don't need to do any of this, but these four are worth the two minutes. It is two minutes total, not two minutes each, and they go in the order that makes sense.
/r/demo without signing in anywhere. It's the exact screen a guest sees when they tap their phone to this coffee shop's card on the counter.Your business isn't in it. The demo resets every day, so anything you do inside it is gone tomorrow.
There are no real reviews from a real coffee shop. Showing you a real customer's account would make this about them, not about you, and we'd have to talk them into it first.
You can't buy anything here. No card, no second year of license, because nothing in the product gets ordered that way, even for a real customer. You send a message and someone answers, rather than checking out on the spot.
And it can't delete a review. Not in the demo, not on a real account. We never negotiate with Google about a review, never remove one, and never claim to know why Google acted, only name what's unusual about it and store how it looked.
And there are no numbers here promising anything. In the demo you see what the tool looks like and what it records, not how many reviews you'll gain. Nobody knows that in advance.
A yearly license runs $599, which is the tier this coffee shop is on, with an extra card at $79 a year, and the full breakdown, including what happens if an invoice goes unpaid, is on pricing.
If you're more interested in the card itself than the screens behind it, that page covers it on its own, including how it differs from a paper QR code. And if a vanished or suspended listing is what brought you here, this page walks through exactly that case, step by step.
Every citation on this page comes from one of these pages. The link goes to the original source, not to our summary of it.
$599a year, plus $79 for each extra card. See the full price.