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Everything we know about Google reviews and your listing

Each page answers one question people ask us at the counter or type into a search, and says where the answer comes from.

All 50 When something goes wrong 12 Your Google listing 5 Rules and the law 10 The card and the QR code 6 Watching and reports 4 By trade 5 Valtela 8

By trade

For auto shops An auto shop has few reviews, so one review moves the rating further than it would For contractors A contractor has no counter to put a card on. What actually works instead: watching For hotels A hotel or inn can end up with two Google listings instead of one, and a seasonal For restaurants A stranger can suggest new hours for your restaurant on Google, and a seasonal For salons A salon's category and name can drift on Google without anyone announcing it, and

We read your listing every day, even the quiet ones

We set up a card on your counter and connect it to your Google listing. From the next night on, we compare the rating, the review count and your listing's own details against yesterday, and when something moves, we write to you the same day.

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